Effective Date: January 01st, 2020 Last Updated: May 21st 2026
Our Commitment
Pups in Tubs is committed to providing a website and grooming services that are accessible to people with disabilities. We believe everyone, including those with disabilities and their pets, should have access to high-quality pet grooming services.
Website Accessibility
We strive to align our website (pupsintubs.com) with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the international standard for accessible web content.
Steps we take to support accessibility include:
- Designing pages with sufficient color contrast for readability
- Providing descriptive alternative text for meaningful images
- Building forms and buttons that work with screen readers and keyboard navigation
- Using clear, readable typography and consistent navigation
- Supporting browser zoom and text resizing
- Honoring the “prefers-reduced-motion” setting for users who are sensitive to animation
We continue to review and improve our website as accessibility standards evolve.
In-Salon Accessibility
Our salon at 10019 Commerce Ave is wheelchair-accessible, with the entrance and reception area built to accommodate mobility devices. If you have specific accessibility needs for your visit, please call us in advance at (818) 293-3200 and we will do our best to accommodate you.
If you have a service animal, we welcome you in our salon in accordance with the Americans with Disabilities Act (ADA).
Need Help?
If you encounter difficulty accessing any part of our website, or have suggestions for how we can improve accessibility, please contact us. We take accessibility feedback seriously and respond as quickly as possible.
Contact for accessibility issues:
Pups in Tubs Contact:
Phone: (818) 293-3200
Email: [email protected]
Hours of Operation:
Sunday & Monday · Closed
Tuesday – Friday · 9am – 6pm
Saturday · 10am – 5pm
When reporting an issue, please include:
- The page or feature where you experienced the issue
- A description of the problem
- The browser and assistive technology you were using, if applicable
Third-Party Content
Our website includes content from third-party providers (such as our DaySmart booking widget, Google Maps, social media embeds). While we strive to provide an accessible experience, we cannot guarantee the accessibility of third-party content outside our control. We work with our vendors to advocate for accessibility improvements where needed.
Ongoing Improvements
We view accessibility as a continuous process, not a one-time task. We update this statement when material changes are made to our website’s accessibility approach.